Dear Pavone Family and staff, We would like to express our sincere thanks for the amazing job you did FLOORING our new home! Your assistance with over 2400 square feet of combined carpeting, hardwoods and vinyl saved us a great deal of money over what the builders upgrades cost and gave us more flexibility to choose what we truly wanted! The natural cherry floors are gorgeous and the SmartStrand carpet so soft! The vinyl was so inexpensive and everyone thinks it is real tile! Your sales people, measurer Mike and all the installers were extremely helpful and polite. All material scheduling was on time and the quality of each installation was top notch! We would highly recommend your services to anyone…price, selection, quality, personal service…just the BEST! Thanks much, Pat and Debbie Clune
Dear Jim and everyone at Sail-On, We want you to know how thrilled we are with our new carpet. Everyone involved in the process, from our salesman Jim Marx to your talented and efficient installers was pleasant and professional. Thanks to you, your staff and family for everything! God Bless, Dave and Diane Smith
We came to your store wanting a unique look to our hardwood….rustic. This birch floor is a DREAM. It makes our house look like it was just built and not 25 years old. We love it!
Thanks, Sam & Joanne Galusha
Despite the fact that the kitchen in our 1918 house is rather full of nooks and crannies and nothing is square, your installers did a TERRIFIC JOB with the DuraCeramic flooring we purchased from you.
Sincerely, Bill & Kate Marchetti
This note is written to convey our sincere thanks for the help we received in gathering information to make our flooring selections for our new home. We chose the Adura Tile for our kitchen, dining and laundry areas. We ABSOLUTELY LOVE this product! Very truly yours, Theo and Olivia Dorsey
WOW! I called & spoke w/ Jim on Sunday about a problem w/ my laminate floor in the kitchen that was put in 6 years ago. Mike came yesterday to look at it & today I find out from a wonderful phone call from Mike that you guys are fixing the problem! This is why we do all our flooring w/ Sail On Carpet. You guys are the GREATEST!!!!!! Thank you, Ginny & Larry Ruderman
Mr. Pavone, We would like to thank you for the special attention and great flooring recommendations during our recent remodel and addition. You and your staff were very friendly and incredibly knowledgeable about your products. It sure was a pleasure working with you!
Thank you, Molly & Curt DeWeese
Dear Dan, Thank you so much for your EXCELLENT customer service while purchasing my new wood floors. You were extremely helpful in providing installation information that even my contractor could not. Thanks for the extra help after the sale. Sincerely, Britt Bowerman
Dear Mr. Pavone, I am writing to express my COMPLETE SATISFACTION with the service I received from Sail-On Carpets. I was amazed and very pleased at the swift, professional and courteous service after speaking with Carla regarding a carpet installation concern. I will highly recommend Sail-On Carpets to family and friends!” Sincerely, Ann Mazza
Sail-On’s hardwood flooring installation was done on time, on budget and as promised in every way. Their follow up was excellent. I’d recommend them to anyone looking for a quality flooring installation! Lynn Burlingame, Farmington
Dear Mr. Pavone, The craftsmanship is wonderful and the floor makes the room look almost twice as large. The old dirty carpet smell is completely gone and my family is loving this floor! The floor not only makes the room look larger, but it also makes the house feel brand new. Thank you so very much for helping me pick the right floor, the perfect color, and for having professionals install it quickly and beautifully! Sincerely, Deborah White
